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Thank you for shopping White Owl Jewelry!
Many of our items contain vintage lace which should be treated with care. We recommend storing lace jewelry flat when not in use.
Lace can be lightly ironed- covered, on rayon or cool setting.

• Items are made to order, and ship in 3-5 business days.

 •We ship domestically via First Class Mail with tracking.

• INTERNATIONAL ORDERS: shipping options are via first class international mail which does not include tracking, insurance or delivery confirmation, except to Canada, or via International Express mail which is trackable and takes 5-7 business days.

  •Please note:

International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms.

• INTERNATIONAL ORDERS generally take 10 days to 3 weeks in the postal system, but may take longer, depending on the specific region, postal strikes or delays in customs.

• International orders can in some cases, take up to a month to arrive.

• RETURNS/EXCHANGES
 We want you to be happy with your purchase! If you are not happy with your purchase, please contact us within a week of receiving it and we will try solve the problem.  Returns should be in unworn condition, free of cigarette smoke, perfume, makeup,
etc.
Please feel free to contact us for more details.